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Privacy Policy

WiseFamilies.co (“we”, “our”, or “us”) is committed to protecting your privacy.
This policy explains how we collect, use, and protect your personal information when you visit our website, download our resources, or join our community.

1. What We Collect

We collect only the information we need to serve you well and keep improving our content. That may include:

  • Personal details you share — such as your name, email address, or child’s age range when you sign up for downloads, newsletters, or courses.
  • Payment information when you purchase digital products (processed securely through third-party providers like Stripe or PayPal — we never store card details).
  • Usage data such as pages visited, time on site, or downloads — gathered through cookies and analytics tools (e.g., Google Analytics, Meta Pixel).

2. How We Use Your Information

We use your information to:

  • Send you requested materials (like PDFs, courses, or newsletters).
  • Improve our site, products, and educational resources.
  • Share helpful updates and relevant offers — always with an easy “unsubscribe” option.
  • Protect against spam, fraud, and misuse.

We never sell your data, trade it, or share it with anyone who doesn’t help us serve you directly.

3. Cookies & Tracking

We use cookies (tiny data files stored on your device) to understand how our visitors use the site and to make improvements.
You can disable cookies in your browser settings, but some parts of the site may not work as smoothly.

4. Email Communication

When you opt into our newsletter, downloads, or course updates, your email is stored securely via our email provider ( Kit ).
You can unsubscribe at any time through the link at the bottom of every email.

5. Children’s Privacy

WiseFamilies.co is designed to educate parents, not collect data from children.
We don’t knowingly collect or store any personal information from anyone under 16.
If you believe your child has provided us with information, please contact us immediately so we can delete it.

6. Data Storage & Security

Your information is stored on secure servers in compliance with Australian Privacy Principles (APPs).
We take reasonable steps to prevent loss, misuse, and unauthorized access — including SSL encryption and trusted third-party hosting.

7. Third-Party Links

Our site may link to other websites or educational tools.
We can’t control how those sites handle data, so please review their privacy policies before sharing any personal information.

8. Your Rights

You have the right to:

  • Access the data we hold about you.
  • Request correction or deletion.
  • Withdraw consent for future communications.

To exercise these rights, contact us at privacy@wisefamilies.co.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any major updates will be clearly posted here with a revised “last updated” date.

10. Contact Us

Questions or concerns?
Reach out anytime at:
Wisefamilies.co
Email: privacy@wisefamilies.co

Last updated: October 2025